Toad Hall Books and Records

FAQs

Do you buy records, books, comics?

Yes, we are constantly buying items from people. Check out our products we buy page for details.

What are your hours?

We are open Sunday-Thursday 12pm-5pm, Friday & Saturday 11am-6pm. Our hours page is updated at the begining of every month and shows what days we are closed and what hours we have for every day. Any special events we may have you can view by clicking on the highlighted days.

There are many different places online I can buy these items, why should I buy from you?

Customer Service, quality, and convience. Our family has been selling items online for over 15 years and we have built our great reputation from scratch. We gaurantee customer satisfaction in that if you are at anyway unhappy with your product, we will take care of it. In addition, you are working with people you can actually call, talk to, and email which is always a plus.

Do you have more products that what I see of your website?

Yes, our store is full of items that are not on our website.  Compared to our store, our website is fairly new. We are constantly uploading new items but we realize it would be nearly impossible to get all of them onto our site. If there is something that you do not see on our website that you are interested in, give us a call and we can see about sending it to you.

I'm from out of town and you are closed the days I can make it. Am I out of luck?

No, if you are from out of town and you want to shop on a day we are closed or later than store hours, give us about a weeks notice and usually we are able to accommodate you. Call or email ahead and we will do our best.

How does your pricing work? Why is it so goofy?

In store, our books and records are all priced, however we discount around 30%. The reason for this is the previous owners created this pricing system and when we purchased the store, we decided it would be easier to just continue with their system rather than re-price thousands of items. We realize that it's somewhat strange, but once you get used to it it's not bad.

Any Questions we didn't answer?

If you have any additional questions, always feel free to contact us by phone at  1-815-226-1259 during our regular store hours.

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